Mudanças entre as edições de "Solicite"
De Manual de Procedimentos da Pró-Reitoria de Pesquisa da UFMG
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| + | <p><img src="data:image/png;base64,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" alt="" /></p> | ||
| + | <p> </p> | ||
<p>Idealizado pelo servidor Sibelius Rodrigues Simões (Técnico de Tecnológia da infomação) para atender a demanda de gerenciamneto de solicitações.</p> | <p>Idealizado pelo servidor Sibelius Rodrigues Simões (Técnico de Tecnológia da infomação) para atender a demanda de gerenciamneto de solicitações.</p> | ||
| − | <p> | + | <p>Trata-se de um sistema genérico de recebimento e processamento de solicitações, facilmente adaptável a diferentes tipos de solicitações e tramitações.<br />Permite a manipulação de tipos de usuários e suas respectivas funções, o acompanhamento de serviços, controle de tempo gasto em tarefas, controle das situaçoes de uma solicitação, delegaçao de tarefas.</p> |
| − | <p>Ele foi construído para ser um modelo a ser | + | <p>Ele foi construído para ser um modelo a ser adaptado de acordo com as necessidades de determinadas soluções.</p> |
<p> </p> | <p> </p> | ||
| − | <p> | + | <p><strong>Principais Funcionalidades:</strong></p> |
| + | <p> * Manipulação de tipos de usuários e suas respectivas funções conforme necessário;</p> | ||
| + | <p> * Acompanhamento de serviços;</p> | ||
| + | <p> * Controle de tempo gasto em tarefas;</p> | ||
| + | <p> * Controle das situações de uma solicitação;</p> | ||
| + | <p> * Delegação de tarefas.</p> | ||
Edição atual tal como às 08h46min de 30 de julho de 2021
Idealizado pelo servidor Sibelius Rodrigues Simões (Técnico de Tecnológia da infomação) para atender a demanda de gerenciamneto de solicitações.
Trata-se de um sistema genérico de recebimento e processamento de solicitações, facilmente adaptável a diferentes tipos de solicitações e tramitações.
Permite a manipulação de tipos de usuários e suas respectivas funções, o acompanhamento de serviços, controle de tempo gasto em tarefas, controle das situaçoes de uma solicitação, delegaçao de tarefas.
Ele foi construído para ser um modelo a ser adaptado de acordo com as necessidades de determinadas soluções.
Principais Funcionalidades:
* Manipulação de tipos de usuários e suas respectivas funções conforme necessário;
* Acompanhamento de serviços;
* Controle de tempo gasto em tarefas;
* Controle das situações de uma solicitação;
* Delegação de tarefas.
